Privacy Policy

At D-Go Transfers, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a booking on our website. By using our website, you consent to the practices described in this policy.

Information We Collect

When you visit our website, we may collect certain information about you, including:

  • Personal identification information (such as your name, email address, and phone number) provided voluntarily by you during the booking process.
  • Payment and billing information necessary to process your booking, including credit card details, which are securely handled by trusted third-party payment processors.
  • Browsing information, such as your IP address, browser type, and device information, collected automatically using cookies and similar technologies.
  • Use of Information

    We may use the collected information for the following purposes:

  • We only use your information in order to fulfil our obligations to you and for administration purposes.
  • We will only disclose enough information to our drivers and sub-contractors in order that they can provide the service requested.
  • To improve our website, products, and services based on your feedback and browsing patterns.
  • To detect and prevent fraud, unauthorized activities, and abuse of our website.
  • Information Sharing

    We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Trusted service providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and drivers. These providers are contractually obligated to handle your data securely and confidentially.
  • Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests or orders.
  • Data Security

    We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    Cookies and Tracking Technologies

    We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and gather information about your preferences and interactions with our website. You have the option to disable cookies through your browser settings, but this may limit certain features and functionality of our website.

    Changes to the Privacy Policy

    We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

    If you have any questions or concerns regarding how we use your information, please contact our control center on +94 72 788 0588