All pre-paid bookings booked with a credit card or debit card; cancellations must be notified 6 hours prior to the actual pick up time. In the event of a missed flight, it is the passenger’s or booker’s responsibility to inform us immediately by calling us. If the journey was pre-paid, the fare will be refunded. If we are refunding to an international bank account, we will deduct the bank changes from the actual refund amount and the remaining balance will be refunded. Upon receiving your refund request, we will promptly notify you of its status. Refunds will be initiated to your original method of payment.
If the passenger leaves the pickup point without informing us for any reason whatsoever